Data Security

At Eleplan, your data’s security is our highest priority. We use advanced encryption, strict privacy safeguards, and innovative access controls to protect your information at all times. This article explains the measures we take to keep your data safe and how they work together to provide industry-leading security.

Encryption in Transit and at Rest

All information shared with Eleplan is encrypted both in transit (while moving between your device and our servers) and at rest (while stored on our servers). This ensures your data is protected whether you are uploading documents, viewing your Eleplan, or collaborating with other Members.

Zero Data Retention

Eleplan has a Business Associate Agreement (BAA) with OpenAI, granting us Zero Data Retention status. This means that any information processed through OpenAI’s services is not stored or retained beyond its intended use. Achieving Zero Data Retention is a rare and important privacy milestone that reflects our commitment to safeguarding sensitive information.

Biometric Passkey Protection

To add an extra layer of protection, Eleplan uses biometric passkeys—such as fingerprint or facial recognition—to encrypt your data directly within the app. This ensures that your information is accessible only to you, no matter which device you use.

Key Points:

• Data is encrypted both during transmission and while stored.
• Zero Data Retention ensures your information is never stored beyond its intended use.
• Biometric passkeys help prevent unauthorized access, even if your device is lost or stolen.

By combining robust encryption, zero data retention, and biometric passkey protection, Eleplan ensures your data remains private, secure, and accessible only to you. If you have any questions or need assistance, please contact our support team.

Updated on: 14/08/2025